4 Replies Latest reply on Jan 21, 2015 8:40 AM by jaminroe

    Renew subscription error

    cindeestarkie

      I updated my mac to Yosemite and now when I try to open Photoshop CC, I get a renew subscrition notice. My subscription notice is good through July however. When I click try again, it says the product is now activated, but then when I click Photoshop,I get the same error. I've tried updating my credit card information, I've tried signing out and signing back in, nothing is working and customer service is not getting back to me. They  just say they forwarded it to the relevant team. It's been a week and no one is responding. Any ideas?