1 Reply Latest reply on Dec 4, 2014 10:15 AM by John T Smith

    Deactivate Cloud on Stolen Laptop

    Steve House Level 1

      My CC subscription was installed on one laptop which was stolen yesterday.  I am now using my second allowed install on the replacement laptop but I'd like to also deactivate the original, now unavailable, installation at the same time.  It appears that the "deactivate all devices" message only appears when an activation on a third device is attempted.  How can I deactivate the first computer to free up that install for future use?