0 Replies Latest reply on Dec 4, 2014 11:45 AM by Kullu

    When signing in to Creative Cloud, a loading animation comes and goes away with no message

    Kullu

      I am using the Android Version of the Adobe Photoshop Touch app on the Tegra Note. Whenever I open settings, it shows that I am not signed in to My Account (CC). When I tap the "Sign In" button, it displays a square "loading" animation and just goes away, without any error messages. It does not prompt me for my credentials (username, password) or anything. My creative cloud account email is the same which was used to purchase and use the app on the android device. All network connections are fine - I can see google able to fetch data etc.

       

      EDIT:To clarify, it does not get logged in after the animation, it stays in the pre login stage.

       

      Can you please tell me what I might be doing wrong?

       

      Thanks in advance.