My E-Mail Account got hacked, so I cancelled it. Unfortunately, my Lightroom 5 serial number (teacher version) was linked with this account, so I haven't been able to use LR 5 since then.
I installed a new e-Mail account on Adobe and asked for a new serial number, but all I got was a link to verify my new e-mail account - this link did not work. I am stuck now. What can I do?
This is an open forum with a mix of other users and Adobe staff, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
I followed your advice - and the adobe support tells me to join a chat between 9am and 5 pm or to ask the forum. Which I did, hereby...
Thank you nevertheless.
This Adobe ID has no details of any previous purchased order, if you had any other Adobe ID or have any customer ID, please do inbox me in private, I can follow up for you.