1 Reply Latest reply on Dec 4, 2014 10:42 PM by station_two

    I just installed photoshop but I dont know what is wrong it keep shutdown itself.

    the knotz Level 1

      dunno whats wrong. keep shutdown itself.

        • 1. Re: I just installed photoshop but I dont know what is wrong it keep shutdown itself.
          Level 5

          Due to the current unavailability of clairvoyants and mind-readers in the forum, we respectfully request you supply sensible, complete details.

           

          BOILERPLATE TEXT:

          Note that this is boilerplate text.

          If you give complete and detailed information about your setup and the issue at hand,

          such as your platform (Mac or Win),

          exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,

          your settings in Photoshop > Preference > Performance

          the type of file you were working on,

          machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,

          what troubleshooting steps you have taken so far,

          what error message(s) you receive,

          if having issues opening raw files also the exact camera make and model that generated them,

          if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.

          etc.,

          someone may be able to help you (not necessarily this poster, who is not a Windows user).

          a screen shot of your settings or of the image could be very helpful too.

          Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:

          http://forums.adobe.com/thread/419981?tstart=0

          Thanks!