2 Replies Latest reply on Dec 5, 2014 9:01 AM by Powerbook

    Illistrator will not authenticate under Windows 8.1

    Powerbook

      I have a creative Cloud Subscription.

      Once I use it under Mac OS no problem.

      But if I try to use it under a Windows 8.1 partition, on the same computer, CC will not uthenticate Illustrator, all other apps are ok and running regularly.

      Once I lounch AI it keeps asking for connection to internet in order to authenticate.

      Although Creative Cloud software is connected and logged in with my user account.

       

      What's wrong?