6 Replies Latest reply on Dec 5, 2014 10:04 PM by Megans106

    HELP!!!! Adobe will not recognise my serial number - trying to upgrade from LR4 to LR5

    Megans106

      Help... I purchased Adobe Lightroom 4 in January 2013 via Amazon. I am now trying up upgrade to Lightroom 5 (via the Adobe site), and it will not recognise my serial number.  Has anyone experienced this before?  I do not want to buy into the Cloud scheme, so happy to pay the upgrade for my LR.  I have all payment details from Amazon.

       

      Any assistance would be greatly appreciated.  Thank you.