2 Replies Latest reply on Dec 6, 2014 8:15 AM by sthorp17

    lightroom 5.7 cache problem

    sthorp17 Level 1

      I install LR 5.7 a week ago.  It locked up toady.  Now it won't launch complaining of a cache problem.  I deleted Previews.lrdata but still have the problem.  How do I fix this error?

        • 1. Re: lightroom 5.7 cache problem
          dj_paige Level 9

          Perhaps you deleted the wrong Previews.lrdata


          You need the Previews.lrdata that is in the same folder as the catalog you are trying to open


          By the way, give us the EXACT verbatim word-for-word error message you are seeing.

          • 2. Re: lightroom 5.7 cache problem
            sthorp17 Level 1

            Thanks for the response. I no longer have the problem. I attempted to reinstall the software which also locked up my system at the point when the installer said it was going to repair the files.  I then ran an older version of LR and manually choose my current catalog and was able to proceed.  I am now again running LR 5.7 with my desired catalog.  If the problem resurfaces I'll proved the exact error message