12 Replies Latest reply on Jan 20, 2015 7:17 AM by bob.treitman

    Personalized invitations not being received.


      I send personalized invitation messages to my customers when they purchase my downloadable files using Acrobat.com. Certain email services are not receiving them. For example, example@outlook.com or example@att.net are not receiving the messages. 


      Also when the messages are received, the sender's name is blank.  As I am the sender, I want the receiver to know it is coming from my company. Can Adobe please address these issues?