0 Replies Latest reply on Dec 6, 2014 10:14 AM by bigfatgorilla

    How do I solve this problem authorizing my Kobo reader?

    bigfatgorilla

      When I click-on "Authorize Device" I get the following message: 'This computer is authorized without an Adobe ID' despite me having one.

       

      When I then click-on create Adobe ID it takes me to the page with my existing Adobe ID.

       

      When I enter my existing Adobe ID & password a message tells me I have no internet connection, when I do.

       

      I'm going around in circles.

       

      Please advise anyone.

       

      Thanks