Photoshop CC crashes each time I try open it (although it did randomly work one time).
I get the same message when opening Illustrator. Indesign is working fine.
This is error message I get:
Problem Event Name: | APPCRASH |
Application Name: | Photoshop.exe |
Application Version: | 15.2.1.257 |
Application Timestamp: | 543dbc5e |
Fault Module Name: | PlugPlugOwl.dll |
Fault Module Version: | 5.2.0.52 |
Fault Module Timestamp: | 5436b732 |
Exception Code: | c0000005 |
Exception Offset: | 0000000000175503 |
OS Version: | 6.1.7601.2.1.0.768.3 |
Locale ID: | 2057 |
Additional Information 1: | cd7e |
Additional Information 2: | cd7e6ce53aec2fe0525284013ac8d6d3 |
Additional Information 3: | b698 |
Additional Information 4: | b698133d39c22b5b36433bd9fb9b5939 |
I have a PC, Windows 7.
Please advise, thanks!
Try this reset: Press Ctrl+Alt+Shift immediately after initiating Photoshop startup. Select "yes" when prompted.