1 Reply Latest reply on Jan 8, 2015 7:05 AM by smerem

    extension manager does not see all of my adobe programs?? What can i do without reinstalling????

    dreamweaver discussion

      Hello i needed to install an extension for dreamweaver and for some reason extension manager does not see all my adobe programs. How can i fix that without reinstalling the programs?

       

      Here are my Bridgetalk Diagnostics if it helps:

       

      Result: BridgeTalk Diagnostics

      ----------------------

       

        Info:

        Name = estoolkit-3.8

        Status = PUMPING

        Group = cs

        Path = /Applications/Utilities/Adobe Utilities-CS6.localized/ExtendScript Toolkit CS6/ExtendScript Toolkit.app

        Version = 2.0

        Build = ES 4.2.12

        Next serial number = 40

        Logging: = OFF

        Now = 12:58:04

       

        Messages:

        Message Version = 2.05

        Authentication = ON

        Digest = ON

       

        Thread: estoolkit-3.8#thread

        Avg. pump interval = 76ms

        Last pump = 69ms ago

       

        Ping: 7

       

        ECHO_REQUEST: ECHO_RESPONSE

        Timeout = undefined

        Handler = undefined

       

        STATUS: PUMPING

        Timeout = undefined

        Handler = undefined

       

        MAIN: MAIN

        Timeout = undefined

        Handler = installed

       

        LAUNCHED: LAUNCHED

        Timeout = undefined

        Handler = installed

       

        DIAGNOSTICS: DIAGNOSTICS

        Timeout = undefined

        Handler = installed

       

        INFO: INFO

        Timeout = undefined

        Handler = installed

       

        SETUPTIME: thread=1ms, left=29ms

        Timeout = undefined

        Handler = undefined

       

        Instances: 3

       

        estoolkit-3.8#dbg:

       

        msg[12:58:04]: 00000035

        @BT>Version = 2.05

        Target = estoolkit-3.8#dbg

        Sender = estoolkit-3.8#dbg

        Sender-ID = localhost:mac3334

        Timeout = 12:58:05

        Type = Ignore

        Response-Request = Timeout

        Headers = (no headers)

        Timestamp = 12:58:04

        Serial-Number = 35

        Received = undefined

        Result = undefined

        Error = undefined

        Body = (empty)

       

        Incoming: 1

       

        Outgoing: 0

       

        Handler: 9

        ExtendScript = for all messages

        Error = for only msg #25

        Error = for only msg #27

        Error = for only msg #31

        Result = for only msg #35

        Error = for only msg #35

        Timeout = for only msg #35

        Result = for only msg #37

        Error = for only msg #37

       

        estoolkit-3.8#estk:

       

        msg[12:58:04]: 00000037

        @BT>Version = 2.05

        Target = estoolkit-3.8#estk

        Sender = estoolkit-3.8#dbg

        Sender-ID = localhost:mac3334

        Timeout = 13:08:04

        Type = Debug

        Response-Request = Result Error

        Headers = (no headers)

        Timestamp = 12:58:04

        Serial-Number = 37

        Received = undefined

        Result = undefined

        Error = undefined

       

        Body: 107 bytes

        Text = <get-properties engine="main" object="$.global" exclude="undefined,builtin,prototype" all="true" max="20"/>

       

        Incoming: 1

       

        Outgoing: 0

       

        Handler: 1

        ExtendScript = for all messages

       

        estoolkit-3.8: (main)

       

        Incoming: 0

       

        Outgoing: 0

       

        Handler: 1

        ExtendScript = for all messages

       

        Targets: 7

        Connector = PCD

       

        Installed: 0

       

        Running: 0

       

        fireworks-12.0:

        Group = cs

        Path = /Applications/Adobe Fireworks CS6/Adobe Fireworks CS6.app

        Display Name = Adobe Fireworks CS6

        MsgAuthentication = ON

        MsgDigest = ON

        ESTK = OFF

        BundleID = com.adobe.Fireworks

        Status = (not running)

        ExeName = Adobe Fireworks CS6.app

       

        aftereffects-11.0:

        Group = cs

        Path = /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app

        Display Name = Adobe After Effects CS6

        MsgAuthentication = ON

        MsgDigest = ON

        ESTK = ON

        BundleID = com.adobe.AfterEffects

        Status = (not running)

        ExeName = Adobe After Effects CS6.app

       

        audition-5.0:

        Group = cs

        Path = /Applications/Adobe Audition CS6/Adobe Audition CS6.app

        Display Name = Adobe Audition CS6

        MsgAuthentication = ON

        MsgDigest = ON

        ESTK = ON

        BundleID = com.adobe.Audition.5.0

        Status = (not running)

        ExeName = Adobe Audition CS6.app

       

        bridge-5.064:

        Group = cs

        Path = /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app

        Display Name = Bridge CS6

        MsgAuthentication = ON

        MsgDigest = ON

        ESTK = ON

        BundleID = com.adobe.bridge5

        Status = (not running)

        ExeName = Adobe Bridge CS6.app

       

        estoolkit-3.8: PUMPING

        Group = cs

        Path = /Applications/Utilities/Adobe Utilities-CS6.localized/ExtendScript Toolkit CS6/ExtendScript Toolkit.app

        Display Name = ExtendScript Toolkit CS6

        MsgAuthentication = ON

        MsgDigest = ON

        ESTK = ON

        Status = PUMPING

       

        Info:

        Group = cs

        Version = 2.0

        Build = ES 4.2.12

        Next serial number = 47

        Logging: = OFF

        Now = 12:58:04

       

        Messages:

        Message Version = 2.05

        Authentication = ON

        Digest = ON

       

        Thread: estoolkit-3.8#thread

        Avg. pump interval = 76ms

        Last pump = 270ms ago

       

        Ping: 7

       

        ECHO_REQUEST: ECHO_RESPONSE

        Timeout = undefined

        Handler = undefined

       

        STATUS: PUMPING

        Timeout = undefined

        Handler = undefined

       

        MAIN: MAIN

        Timeout = undefined

        Handler = installed

       

        LAUNCHED: LAUNCHED

        Timeout = undefined

        Handler = installed

       

        DIAGNOSTICS: DIAGNOSTICS

        Timeout = undefined

        Handler = installed

       

        INFO: INFO

        Timeout = undefined

        Handler = installed

       

        SETUPTIME: thread=1ms, left=29ms

        Timeout = undefined

        Handler = undefined

        ExeName = ExtendScript Toolkit.app

       

        exman-6.0:

        Group = cs

        Path = /Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app

        Display Name = Adobe Extension Manager CS6

        MsgAuthentication = ON

        MsgDigest = ON

        ESTK = OFF

        BundleID = com.adobe.exman

        Status = (not running)

        ExeName = Adobe Extension Manager CS6.app

       

        switchboard-2.0:

        Group = cs

        Path = /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app

        Display Name = SwitchBoard 2.0

        MsgAuthentication = ON

        MsgDigest = ON

        ESTK = OFF

        Status = (not running)

        ExeName = SwitchBoard.app

       

        Installed: 6

       

        Running: 1

       

        Groups: 119

       

        cs3:

        acrobat-8.0

        aftereffects-8.0

        soundbooth-1.0

        bridge-2.0

        contribute-4.5

        devicecentral-1.0

        dreamweaver-9.0

        encore-3.0

        estoolkit-2.0

        fireworks-9.0

        flash-9.0

        illustrator-13.0

        indesign-5.0

        indesignserver-5.0

        incopy-5.0

        photoshop-10.0

        premiere-3.0

        stockphotos-1.5

        audition-3.0

       

        cs4:

        acrobat-9.0

        aftereffects-9.0

        soundbooth-2.0

        bridge-3.0

        contribute-5.0

        devicecentral-2.0

        dreamweaver-10.0

        encore-4.0

        estoolkit-3.0

        fireworks-10.0

        flash-10.0

        illustrator-14.0

        indesign-6.0

        indesignserver-6.0

        incopy-6.0

        photoshop-11.*

        premierepro-4.0

        audition-4.0

        ame-1.0

        exman-2.0

       

        cs5:

        acrobat-9.0

        aftereffects-10.0

        soundbooth-3.0

        bridge-4.0

        contribute-6.0

        devicecentral-3.0

        dreamweaver-11.0

        encore-5.0

        estoolkit-3.5

        fireworks-11.0

        flash-11.0

        illustrator-15.0

        indesign-7.0

        indesignserver-7.0

        incopy-7.0

        photoshop-12.*

        premierepro-5.0

        audition-5.0

        ame-2.0

        exman-3.0

        flashbuilder-4.0

        flashcatalyst-1.0

       

        ts1:

        captivate3-en_us

        captivate3-fr_fr

        captivate3-it_it

        captivate3-ja_jp

        captivate3-es_es

        captivate3-de_de

       

        ts2:

        captivate-4.0

       

        el2:

        captivate-5.0

       

        as1:

        acrobat-10.0

       

        ts3:

        robohelp-9.0

        framemaker-10.0

       

        cs55:

        aftereffects-10.5

        audition-4.0

        bridge-4.1

        contribute-6.1

        devicecentral-3.5

        dreamweaver-11.5

        encore-5.1

        estoolkit-3.6

        fireworks-11.1

        flash-11.5

        illustrator-15.1

        indesign-7.5

        indesignserver-7.5

        incopy-7.5

        photoshop-55.*

        premierepro-5.5

        ame-2.5

        exman-5.5

        flashbuilder-4.5

        flashcatalyst-1.5

        switchboard-2.0

       

        el25:

        captivate-5.5

       

        cs60:

        aftereffects-11.0

        audition-5.0

        bridge-5.*

        contribute-6.88

        devicecentral-4.0

        dreamweaver-12.0

        encore-6.0

        estoolkit-3.8

        fireworks-12.0

        flash-12.0

        illustrator-16.*

        indesign-8.0

        indesignserver-8.0

        incopy-8.0

        photoshop-60.*

        premierepro-6.0

        ame-6.0

        exman-6.0

        flashbuilder-4.52

        switchboard-2.0

        prelude-1.0

        speedgrade-6.0

       

        el60:

        captivate-60.*

       

        ts4:

        robohelp-10.0

        framemaker-11.0

      ----------------------