my playback in Premiere Pro cc is freezing after 5 minutes. I got an error message saying a sort of Low level exception on MPG importer. I checked my CPU but i got enough memory to work. When i shut down premiere i get a message saying it's not responding.
I saw a guy who had the same problem and Adobe took over his computer. My project is containing AVCHD files from a sony FS700 and .mov of my 5d mark ii & mark iii..
Can somebody help me
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
I tried that and i'm still waiting on an agent. It's saying its not available