I got a year subscription to CC and then i went to download some of the programs and now it asks for a serial number, i didn't get any serial numbers from adobe and i thought they would just work when i signed in with my adobe id? am i supposed to have a list of serial numbers somewhere?
The Email that is associated with Forum does not have any CC attached with it, please let us know if you have any other Email under which it has been registered.
CC mostly asks for serial number if:
1. There is no CC registered to the ID with which you had signed.
2. There are entries of Adobe in Host files of the computer.
3. The activation count has increased.
Please refer to: