Recently bought a Nikon D810 and whenever I import files and have a play around with them Lightroom will freeze and then come up with the Unknown Error message. Just wondering if anybody else has encountered this and if so, what you have done to rectify it?
Thanks in advance,
Don't know what the error message really is. But that camera requires at least Lightroom 5.6. You will either have to upgrade or download the free DNG converter.
Thanks Jim, it just seemed odd as I know other guys that are using the same combo and it's working alright for them.
Then they must be using Lightroom 5. According to the list of supported cameras, support for the D 810 was added in Lightroom 5.6. I seriously doubt that any of your friends are actually using it in Lightroom 4 Unless they are using software to change the camera model in the exif data.