1 Reply Latest reply on Dec 9, 2014 1:37 PM by John T Smith

    Premiere Pro could not find any capable video play modules

    aliciadiaz5

      Hello, I have Adobe Premiere Pro CC but I can't open. This is the problem:

      Adobe Premiere Pro Startup Error

      Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again.


      My drivers are up-to-date (I have the last version) but I cant open the program. How can I fix it?


      Informe del sistema NVIDIA creado el: 12/09/2014 21:18:49

      Nombre del sistema: ALICIA

       

      [Pantalla]

      Sistema operativo:      Windows 8.1, 64-bit

      Versión DirectX:  11.0

      Procesador GPU:         GeForce GT 740M

      Versión del controlador:     344.75

      Versión Direct3D API:   11.2

      Nivel de función Direct3D:   11_0

      Núcleos de CUDA:  384

      Reloj del núcleo: 980 MHz

      Velocidad de datos de la memoria:  1800 MHz

      Interfaz de memoria:    64-bits

      Ancho de banda de la memoria: 14.40 GB/s

      Memoria total disponible para gráficos:  3963 MB

      Memoria de vídeo dedicada:   1024 MB DDR3

      Memoria de vídeo del sistema: 0 MB

      Memoria compartida del sistema:    2939 MB

      Versión de BIOS del vídeo:   80.28.22.00.56

      IRQ:              16

      Bus:              PCI Express x4 Gen2

      Identificación del dispositivo:    10DE 1292 90BE104D

      Número de pieza:  2043 0000

       

      [Componentes]

       

      1. NvUpdtr.dll       16.13.69.0        NVIDIA Update Components
      2. NvUpdt.dll        16.13.69.0        NVIDIA Update Components
      3. NvGFTrayPluginr.dll          16.13.69.0        NVIDIA GeForce Experience
      4. NvGFTrayPlugin.dll           16.13.69.0        NVIDIA GeForce Experience
      5. nvui.dll          8.17.13.4475            NVIDIA User Experience Driver Component
      6. nvxdsync.exe            8.17.13.4475            NVIDIA User Experience Driver Component
      7. nvxdplcy.dll            8.17.13.4475            NVIDIA User Experience Driver Component
      8. nvxdbat.dll       8.17.13.4475            NVIDIA User Experience Driver Component
      9. nvxdapix.dll            8.17.13.4475            NVIDIA User Experience Driver Component
      10. NVCPL.DLL         8.17.13.4475            NVIDIA User Experience Driver Component
      11. nvCplUIR.dll            8.0.800.0         NVIDIA Control Panel
      12. nvCplUI.exe       8.0.800.0         NVIDIA Control Panel
      13. nvViTvSR.dll            6.14.13.4475            NVIDIA Video Server
      14. nvViTvS.dll       6.14.13.4475            NVIDIA Video Server
      15. nvDispSR.dll            6.14.13.4475            NVIDIA Display Server
      16. NVMCTRAY.DLL            8.17.13.4475            NVIDIA Media Center Library
      17. nvDispS.dll       6.14.13.4475            NVIDIA Display Server
      18. nvWSSR.dll        6.14.13.4475            NVIDIA Workstation Server
      19. nvWSS.dll         6.14.13.4475            NVIDIA Workstation Server

      PhysX       09.14.0702        NVIDIA PhysX

      1. NVCUDA.DLL        8.17.13.4475            NVIDIA CUDA 6.5.30 driver
      2. nvGameSR.dll            6.14.13.4475            NVIDIA 3D Settings Server
      3. nvGameS.dll       6.14.13.4475            NVIDIA 3D Settings Server