1 Reply Latest reply on Dec 9, 2014 1:25 PM by JJMack

    "photoshop open options are incorrect"

    zoenatasha
    zoenatasha Dec 9, 2014 1:18 PM

      I have just downloaded photoshop to my Windows 7 computer and I am unable to open any photos at all.

      Every time I try there's an error message: "photoshop open options are incorrect"

      I have tried opening photos from the Internet, from my digital camera, sample photos everything but nothing will work.

      I've tried JPEGS, tiffs, pdfs etc. with no luck and have made sure to include the file type in the photo name.

      This is so frustrating as I am unable to work on any photo whatsoever.

      Any help would be grately appreciated


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        • 1. Re: "photoshop open options are incorrect"
          JJMack Most Valuable Participant
          JJMack Dec 9, 2014 1:25 PM (in response to zoenatasha)

          If Photoshop starts use menu Help>system info... then copy and past the info here.


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