1 Reply Latest reply on Dec 10, 2014 8:13 AM by John T Smith

    the initial download will not download; the download window just disappears halfway through the download


      I bought the student pack with all the applications that I need, but when I follow the first instructions to downloading creative cloud, I start up the creative cloud installer and the installer starts up but then just as the bar reaches about halfway the download window just disappears. It has happened several times and only once have I gotten another window explaining the error code (which I can't remember).