1 Reply Latest reply on Dec 10, 2014 3:38 PM by gener7

    Print dialog causes Photoshop CC to crash?

    Eric C.

      I have Creative Cloud and Photoshop CC installed on my laptop. When I try to open the Print command, the CC program shuts down. What am I doing wrong?

        • 1. Re: Print dialog causes Photoshop CC to crash?
          gener7 Adobe Community Professional & MVP

          I'm not sure. many thing can go wrong.

           

          First be sure your OS has all updates.

          If you have a Mac, Repair permissions using the Disk Utility

          Check with your Printer manufacturer for the latest drivers.

          Check that Photoshop is fully updated. Some of these updates fix Print bugs.

           

          One way Print issues have been fixed in Photoshop is to reset Preferences.

           

          Hold down Ctrl-alt-shif or cmd-opt-shift, start Photoshop and answer "Yes" to delete the settings file.

           

          Gene