What kind of audio, and what are the details of your computer?
From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•You MUST use an account with Administrator Privileges to run Premiere Elements
•(Doing Run as Administrator http://forums.adobe.com/thread/969395 [says Encore and also for "All" versions of Premiere] will sometimes fix "odd" errors)
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.9.4"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•How many and what speed are your hard drive(s)... ie 5400rpm or 7200rpm or?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
On what computer operating system is your Premiere Elements 13 running on?
What are you selecting under the Audio Tab of Premiere Elements 13 - Music Score or Sound Effects?
Which specific Music Score or Sound Effects? Do you get the same bad results with all the choices or just one?
Assuming that it is a Music Score, are you
a. dragging the selection to the Expert workspace Soundtrack
b. do you then see "Creating Score", followed by "Conforming Audio", followed by the appearance of the Score Property dialog?
c. are you making adjusts to the Music Score in the Score Property dialog?
d. do you preview the Music Score in the Score Property dialog or do you click Done to that dialog and then play back the music score
on the Timeline?
What is the duration of the Music Score? Have you rendered the video portion of the Timeline content prior to adding Music Score to the
Let us start here and then decide what next based on your reply.
Windows 7, on HP Envy
Video and Jpegs in place in timeline expert mode.
B. yes to all
D. Done, then play back in timeline.
In the audio tab I have previewed the music and there are no skips.
Same results with at least 4 different choices from music score, when added
Al D'Appollonio, PT MBA
On Wed, Dec 10, 2014 at 3:46 PM, A.T. Romano <email@example.com>
Thanks for the reply.
Expert workspace - what happens if you move the Music Score to one of the numbered Audio Tracks instead of the Soundtrack?
Do you get any better or different results if you work in the Quick rather than the Expert workspace?