I have spoken with a David in Chat and he told me to follow some instructions in the SLStore. I did that and nothing has changed AND now I cannot access chat anymore. Apparently looks like they don't want to know me. What am I doing wrong? How can I fix this?
I have Lr5 and I am on Windows 7
You have the creative cloud version installed. I'm assuming that you don't subscribe to the creative cloud program. If my assumptions are correct then you need to uninstall Lightroom and then download and install from the following link:
Thanks so much Jim. I have spent nearly 4 hours trying to work this out and no thanks to Adobe chat!!! Phew.