0 Replies Latest reply on Dec 12, 2014 8:24 AM by f4ephantom626

    Unable to install Flash Player on OSX 10.8

    f4ephantom626

      I'm running OS X 10.8.5 and am trying to update the Flash Player (16.0 I think) in Safari 6.2.  Every installer I've tried fails at the end with a "General Error" and no further information.

       

      Per the troubleshooting page, I uninstalled flash and tried again with identical results (except now I can't access any webpage that uses Flash).

       

      Again per the troubleshooting page, I tried the direct download from the link Flash Player for Safari and Firefox - NPAPI  ), but that fails at 9% with an equally descriptive "This installation failed" message. 

       

      Any clue what's wrong?  I cannot find any other information to help me along.