Help, I am trying to upgrade to CC from CS5.5 Production and I always purchase my software from my adobe account for download, however my purchases aren't displaying and I need my serial number to upgrade.
I did recently change my username (I didn't create a new account) but all of my purchases aren't showing.
This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"