5 Replies Latest reply on Nov 17, 2015 7:23 AM by paul.fludd

    Attachment says "document size is empty (0KB)" [Android]


      On my Galaxy S4, about 30 percent of the time an attachment won't open, it will say "document size is empty( 0KB), even though the attachment size is marked as, for example, 220KB. All the attachments are being sent by the same sender. And if I forward the message to my I-phone, which also has the current version of Adobe Reader, it will open OK every time.