What version of Premiere Elements are you using and on what computer operating system is it running?
If Premiere Elements 13, please be advised that it does not support DV or HDV capture firewire. And, any USB devices
have never worked for that purpose for Premiere Elements (any version).
As for the burner not being recognized in the Burner Location field of burn dialog of the program, please consider
(if you are dealing with DVD CD burner rather than a Blu-ray DVD CD burner.
Depending on how matters progress, you may want to do an uninstall reinstall using the following scheme
Uninstall, the usual Control Panel way
Do a free ccleaner run through to get rid of leftovers from incomplete installs reinstalls
Reinstall with antivirus and firewall(s) disabled.
We might even involve later a deletion of the Adobe Premiere Elements Prefs file and, if necessary, the whole Folder in
which it exists. More on the latter later.
Thanks for taking time to answer my request. I have not had time to do any work on the program still first writing the inquiry. The program is the new Premier Elements 13. Our operating system in Windows 8.1. I don't know if changes any of your solutions above. Thanks again.
Thanks for the reply. My comments should be applicable to your Premiere Elements 13 on Windows 8.1 64 bit.
If you find the situation cannot be remedied in spite of your troubleshooting...did you purchase from Adobe direct as a download? If so, if you are within
30 days of purchase, you should be able to get your money back. We are not Adobe here. Rather user to user forum.
If you are not jeopardizing your return possibility, please give the suggestions a try and let us know the outcome.