4 Replies Latest reply on Dec 15, 2014 8:13 PM by grcic

    serial number


      case number 0214428523


      Please help me! I have tried so many times to contact support and get no reply. I have not been able to use any adobe programs since purchasing creative cloud. I have tried all of the solutions found on the forums and nothing is working. I have contacted support via their chat and am yet to hear a response.



      When I open up installed programs such as photoshop and illustrator it prompts me for a serial number. I have uninstalled and reinstalled many times. I have paid my last invoice. Everything seems to be in order. Yet it keeps telling me my 30day trial has ended. I have spent money on this program and I am yet to use it. I am also falling very much behind on my work. This is my livelihood. Please help me!



      using OS X yosemite v 10.10

      MacBook Pro (Retina, Mid 2012)