Dear Adobe CC,
After over a year of use, I've found I'm really only using Premiere Pro (and Encore CS6 which was dropped from CC). Occasionally I use Acrobat Pro, but not enough to justify paying an extra $30 a month. Therefore, I'd like to downgrade my CC account to Premiere Pro CC only (which also comes with Media Encoder and some other stuff) for I think $19.95 a month. I don't want to lose Encore DVD CS6 so assure me nothing's going to happen with that.
On 12/12/14 4:29 PM, Adobe Creative Cloud wrote:
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Billed to: Randy Tobin
Membership details: Creative Cloud membership (one-year)
Subtotal: 49.99 USD
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Total payment today: 49.99 USD
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I think you have to cancel what you have and buy a new subscription... but I do NOT work for Adobe, so you may want to contact Adobe directly
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"