I've been encountering numerous errors with PR ever since first trying CS2014. I own CS5.5 and have had no issues with the program on the same Macbook Pro Retina. However, when trying the 1 month free trial I realized that Premiere Pro CS2014 uses Cuda and Open CL and CS 5.5 DOES NOT!!!!!!!!!! I'm paying for a program to use Cuda and Open CL and what I get is the worst video editing program I have ever used since I first learned editing on Final Cut 5 in 2006. Congratulations developers for not looking at my crash reports and not contacting me when we could have worked this one out. Would you agree that Adobe is so greedy based on the fact that they won't apply a software update enabling Cuda and Open CL on CS 5.5? Instead their greed, in my opinion, continues to the point whereby they accept money and do not attempt to make the program work, especially in my case and I'll continue to describe why shortly hereafter.
For me, the program randomly suffers from serious issues and causes the program to try and save the data and than automatically closes the application without providing me any warnings or suggestions on how to solve the problem. I estimate that I have sent nearly 400 crash reports to Adobe and I have not had one response from Adobe to address the issue. I've contacted Technical support nearly 10 times this month and STILL HAVE NO ANSWERS, nor has anyone from Tech Support been able to address the situation!!!
The only time my computer ever has an issue is with Premiere Pro. I can use After Effects and Audition all day long without any issues. However, Premiere Pro is the only real reason why I'd be willing to buy into the CS2014 suite, when in reality I would much prefer an update to CS 5.5 to that would enable Open CL and Cuda support!!!!!!!! At this time, I am not able to rely on PR CS2014 and am looking for help. Is that you?
Macbook Pro Retina Early 2013
NVIDIA 650M and HD4000 Graphic Cards
16GB Ram at 1600mHz
2.7 i7 with Hyperthreading turning the Quad-Core into an 8-Core.
Honestly, CS2014 makes my $2000 computer nothing more than a USB 3 transfer station. Anyone have any suggestions? My typical editing routine is to put everything on OpenCL; this includes Media Encoder. Encoder crashes every time when Cuda enhancements is turned on. I've been editing this way since CS2014 was released. It's still far faster than CS 5.5; almost 3-times faster render times... But, my computer is starting to crash more and more and the PR errors, after adding them up, are taking 25% - 35% of my time as an editor. If you think about how much this impacts a person's creativity it's easy to see why the program is nowhere near ready for the end user. Where's the creative work environment / workflow? It's not easy to work with PR CS2014 and I've grown very much apart of that "loving Adobe" energy that seems to carry a great number of creative thinkers, doers, artists, teachers, and students.
I've not had any help from Technical Support and have asked for help on numerous occasions! They do not contact me and/or help even though they take my telephone number and chat with me online. The closest I've come to having help was last night. What happened? Technical Support was remote viewing PR and adjusted some settings with PR and then the computer crashed and shut down automatically. I haven't heard anything from Technical Support about whether or not it's related to this or related to that! I've got a deadline on videos that will attract 1.5 million viewers a year. Here I am on a forum talking about technical support!! What? I hope this puts things into perspective.
Where is the creative PR flow Adobe? I'm telling you over and over again, PR CS2014 is the worst editing program I've ever used and you're not helping! I will return to CS 5.5 immediately, but not without taking back each and every months payment due to the fact that I have lost nearly 30% of time and energy working with a faulty post-production platform. From my perspective, you have no respect for the end user and are pushing a product that is apparently over your ability to program effective editing solutions; hints the Premiere "Non-Pro" title.
Not that this post needs to end there. Not on the forum, right? Sorry. If there are suggestions from other users, I will gladly attempt to apply these suggestions given this current predicament.
Thank you in advance,