Hi can yoy help me? I am desperate. When I bought creative cloud I installed photoshop cc and the system gave a traial for 30 days. this days have pased and the system ask me to buy it, but I have already payed. I desinstalled the photoshop trial and I have been traying to install it again but the system keep on askying me to buy. What can I do? I have been like this for more that a week and I need to deliver a homework. I am not very happy with the system because it have made me lost my time many times. Besides, there are no phone number in my country to call and ask for help. This is not fare!
Does your subscription show on your account page? https://www.adobe.com/account.html
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html