1 Reply Latest reply on Dec 14, 2014 8:44 AM by John T Smith

    Trouble inserting video clips, error message "The file has no audio or video streams"


      I've been filming on my iphone (5c) and the majority of the clips are uploading into the software without any problems. However, a random selection of clips cannot be dragged onto the timeline or inserted into the project in any way, and I get the error message that the file has no audio or video streams. These files play back on my phone fine.


      I would really rather not re-film all of the 'bad' clips, is there any way to fix this?