3 Replies Latest reply on Dec 14, 2014 9:51 PM by station_two

    I have a Mac with OS X 10.6.8 and purchased CS6 about 3 or 4 years ago but they have no record of my purchase.  I have been trying extensively to update it so I can use my camera raw again and can't.  What now?


      According to Adobe, I have not purchased the Photoshop CS 6 however I in fact did purchase it a few years ago.  They have no record of it and it seems I cannot update it or any of the products.  Some of the download errors said that I needed OS X 10.8 or higher which I have been trying to do that now for hours.  I have spent two days on both of these issues.  What can I do?