3 Replies Latest reply on Dec 16, 2014 5:52 AM by Srishti Adlakha

    Why is there a billing issue in my account?


      Hi! I'd appreciate any support. I had a one-month, one-app subscription to Adobe Photoshop CC, but I decided to upgrade it to a one-year Creative Cloud Photography prepaid membership. I paid for the fees using a different credit card, and I had successfully upgraded my membership.


      However, whenever I sign in, Adobe says there is a billing issue with my account.


      I hope anyone can help me address this. Thanks a lot!




      Adobe Billing Issue.png