3 Replies Latest reply on Dec 16, 2014 5:52 AM by Srishti Adlakha

    Why is there a billing issue in my account?

    SophiaDedace87

      Hi! I'd appreciate any support. I had a one-month, one-app subscription to Adobe Photoshop CC, but I decided to upgrade it to a one-year Creative Cloud Photography prepaid membership. I paid for the fees using a different credit card, and I had successfully upgraded my membership.

       

      However, whenever I sign in, Adobe says there is a billing issue with my account.

       

      I hope anyone can help me address this. Thanks a lot!

       

      Sophia

       

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