1 Reply Latest reply on Dec 15, 2014 5:16 PM by jeromiec83223024

    Solving a suspected 2-user name problem

    Spottsford

      Mac running the latest software. My Flash Player was out of date but every time I tried to update it I got stuck when I was asked for my password, which I'd forgotten and could find no record of. Finally found where to change it and put in a new one, which works fine to sign into the site but will not allow me to install the current FP. I suspect a problem with two user names, as the Adobe site has me with one name and FP with another. I can find no way to contact anyone at Adobe about this. Most grateful for any help since Adobe has blocked my FP and I can no longer run most video.

       

      Spottsford