2 Replies Latest reply on Dec 15, 2014 7:22 PM by BillClarke

    Can you solve this problem?


      Until yesterday I have been using Flash Player with Internet Explorer without problems.  That changed yesterday when something caused IE to begin operating VERY slowly and Flash Player would not operate at all.  I attempted many times to reinstall the latest version of Flash Player and each time when I reached the "retrieving install" window I get the following message "Error has been encountered. Close this window and try again."  Trying again only gets me to the same point.  This morning I switched to Mozilla Firefox and, although the speed problem seems to be solved, Flash player is not running and I still cannot download it.  I always get the same error message that tells me to try again.  Help!!