Hi I have been using CC for a few months no problem but when I tried to open it last week I had a message "Unable to reach Adobe servers, check firewall settings" even with turning firewall off I still got the same message so after reading up on the problem I deleted CC
and downloaded a new version but now when I try to install it all I get is Adobe Installer opens with the message "Please connect to the internet and try again" can anyone please help with this
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
Forgot to say I'm using windows8
All sorted through a chat session, had to ------
In the LAN settings box, check the box 'Automatically detect settings'.
: Then "uncheck" all the other check boxes like 'Use automatic configuration script', 'Use a proxy server' , Bypass proxy server' .
everything good now