1 Reply Latest reply on Dec 15, 2014 9:43 AM by Peferling

    Why does Premiere Pro CC keep crashing??

    crashing premiere pro

      I just downloaded for the first time, so it's completely up to date.  But the application keeps crashing!  Every time I look at the source files, or when I get to a certain point in the video editing (dragging a clip down to the sequence board), it freezes up and kicks me out of the Application.  I get the following error message.  Please help!


      Problem signature:

        Problem Event Name: APPCRASH

        Application Name: Adobe Premiere Pro.exe

        Application Version:

        Application Timestamp: 5426694c

        Fault Module Name: devenum.dll

        Fault Module Version: 6.6.7600.16385

        Fault Module Timestamp: 4a5bded7

        Exception Code: c0000005

        Exception Offset: 00000000000016a0

        OS Version: 6.1.7601.

        Locale ID: 1033

        Additional Information 1: d0c0

        Additional Information 2: d0c07ff1ca0fc4678898134419cbd923

        Additional Information 3: 4a27

        Additional Information 4: 4a27f70a52abf03bdee303b3f4c7d950



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