There is a known major issue with Premiere Elements 10 on a computer that uses a NVIDIA GeForce video card/graphics card. The answer is to roll back the driver version to about May 2013. You do not want an up to date driver in this case. For some computer operating systems like Windows 8 or 8.1 64 bit, this roll back fix is not possible because the video card/graphics card driver versions available do not go back far enough.
This matter has been written about extensively in this forum for over a year. And, there is an Announcement about this matter at the top of this forum.
which will help you identify the driver version and download/install it.
According to what you wrote and assuming that your Windows XP is SP3 32 bit, your NVIDIA drivers page should look like this after you plug in your data.
And based on history, your choice in the above should be GeForce 320.18 Driver 320.18 May 23, 2013.
Please review and consider. And, then let us know if we have interpreted your information correctly.
Hello, Thank you for help, but the old driver indicated doesn't solve the problem. The error message stay the same. Regards.
Thanks for the reply.
Are you doing SD or HD projects?
Could you post a screenshot of the message that you are getting from your Premiere Elements 10?
Please confirm...do you get this message once you are in a project SD or HD or whether you are getting this message just
by opening your Premiere Elements new project.
Besides the known problem of Premiere Elements 10/NVIDIA GeForce which is fixed with the driver roll back to May 2013,
there may be other problems related to the video card/graphics card.
Please go to the Device Manager/Display Adapters and let us know what you see there for the name of your card. Do you
see more than 1 card listed there?
Depending on your answers to the above, we may want to delete the BadDrivers.txt file which is found in Windows XP SP3 32 bit
Local Disk C
Documents and Settings
and in the 10.0 Folder is the BadDrivers.txt file that you delete. Important...make sure that you are working with Folder Option
Show Hidden Files, Folders, and Drives active so that you can see the complete path cited. Be advised, that once you
re-open the program after the deletion, the program will generate a new BadDrivers.txt file, but now the problem should be gone.
Please consider and let us know the outcome.