1 Reply Latest reply on Dec 15, 2014 4:59 PM by jeromiec83223024

    Flash Player Installer Closes Instantly

    rogerwazup007

      I'm on Windows XP (service pack 3) and was updating Flash player when my computer suddenly shut off because I'd accidentally stepped the power cable, causing it to be unplugged. I turned my computer back on and attempted the install again, but now every time I try to install Flash, Adobe Installation Helper "encounters a problem and needs to close." This happens immediately after I double-click the installation file. I've tried downloading another copy of the installer and restarting my computer normally.

       

      Should I uninstall Flash and reinstall? I'm worried that the installer might not work, and I'll be left without any version of Flash instead of a now-outdated one.