3 Replies Latest reply on Dec 16, 2014 10:52 AM by station_two

    Cannot save out of Photoshop to Server as anything except psd

    Kurtis RMP

      I'm on an iMac running OS 10.8.5.

      I can save out of Photoshop CS6 (13.0.6 x 64) as any file I want when I save to the Desktop, but for whatever reason for the last couple of months I have not been able to save to the Server (Microsoft) unless I save it as a psd file. This is at work, and I'm not the only one who is having this issue, and we save to the server because there are a few of us who work on the files. we have 4 macs, My office Partner and myself got ours at the same time, and both have the problem. The other two macs, one older and one newer have no problems.

      Does anyone have an ideas what could be causing this issue?

       

      Thanks

        • 1. Re: Cannot save out of Photoshop to Server as anything except psd
          Nancy OShea Adobe Community Professional & MVP

          Can you save to desktop first and then move that saved file over to your network server?

           

           

          Nancy O.

          • 2. Re: Cannot save out of Photoshop to Server as anything except psd
            Kurtis RMP Level 1

            Yes, that's not a problem, but it is inconvenient.

            I can save ID, Acrobat, AI files all to the server just fine, export images. It's just saving out of photoshop as anything except a PSD file that won't save to the server.

            • 3. Re: Cannot save out of Photoshop to Server as anything except psd
              Level 5

              This is the boilerplate text often used in connection to saving to a network (please NOTE the part where it explains that normally, it does work, but that it is impossible to troubleshoot someone else's network remotely, and that's why it's not supported by Adobe):

              If you are opening files over a network or saving them to a network server, please cease and desist immediately in the event you are currently experiencing problems with one or more files. Working across a network is not supported.


              See: 

              http://kb2.adobe.com/cps/406/kb406793.html

                Copy the CLOSED file from your server to your local hard disk, work on it, save it again to your local hard disk, close it, and copy the closed file back to the server.
               
                   Of course, the fact that Adobe does not support working across a network does not necessarily mean it won't work.   It should.

                  Adobe's position is that there are too many variables in a network environment for them to guarantee that everything will work correctly in every network, especially given the fact that if something does not work properly, it's probably the network's fault, and Adobe has no way of troubleshooting your network.

                If you can't work locally, you are on your own, and if something happens, you're on your own. If you must work from a server, make sure your network administrator is a competent professional.

              When problems arise, a lot of valuable work can be lost.