There are lots of different varieties of .mov files. They can come from a wide variety of sources. Without knowing where the .mov file is coming from there is little anyone can do.
Thank you. Sorry about that, I don't have a lot of experience with video files or video software. The .mov file is video that is captured on Blackmagic Media Express and saved to the desktop of an iMac with OS X 10.9.5. This is the same computer that Adobe Premiere Elements 12 is installed on. The file size of the video is 210.51 GB. Please let me know if there is any more info needed. Any help you can provide is greatly appreciated.
Thanks for the follow up information.
Premiere Elements 12...have you updated 12 to 12.1 using an opened project's Help Menu/Update?
When you open the program to the Expert workspace and go to Publish+Share/Computer/QuickTime, do you see
presets for QuickTime? Do you have the latest version of QuickTime installed on your computer with Premiere Elements?
Are you running Premiere Elements and QuickTime from a User Account with Administrative Privileges?
The file size of the video is 210.51 GB.
real? Do you mean 210.51 MB? If 210.51 GB, please give a description of your computer resources?
Can you tell us what video compression that Blackmagic Media Express is using with that .mov file extension?
Could you download and install the free codec utility named GSpot and tell us if there are readings for
Video Codec Name Status as well as Audio Name Status?
Let us start here and then decide what next.
Looking forward to your follow ups. I will see what I can find out about this Blackmagic Media Express.
Premiere Elements says it needs no more updates currently.
Yes, Quick Time presets show up on the Publish + Share menu.
I think Quick Time is the latest version.
Yes, the user account has admin privileges.
Yes, the file size is actually 210.51 GB. I edit a similar video every week for burning to dvd and uploading to youtube. Usually, after editing, and I cut very little, the file size is close to 700 - 800 MB. Would you say the problem is most likely with Blackmagic Media Express then, that it is not compressing the video file correctly?
The computer I use is a Macintosh HD, current capacity: 999.35 GB, available: 2.52 GB, used: 996.82 GB. ITB Apple HD HTS541010A9E662. Processor: 2.9 GHz Intel Core i5. Memory: 8 GB 1600 MHz DDR3.
I haven't figured out yet how to tell what video compression Blackmagic is using.
I downloaded GSpot, but when I tried to open it, it said MS Windows applications are not supported on OS X.
The mention of GSpot was made with the assumption that you were using Windows. GSpot is Windows Only.
You could try for a clean download and install of MediaInfo for Mac. The download and install for Windows is notorious
for the junk that comes along with the excellent MediaInfo.Hopefully the Mac version will be less problematic in that regard.
But let us leave this as a later possibility if you are forced to get this information to resolve the issue.
However, of greater concern is
I use is a Macintosh HD, current capacity: 999.35 GB, available: 2.52 GB, used: 996.82 GB
and these 210.51 GB source files.
Unless I am overlooking some thing Mac specific here, that computer needs some major freeing up of free space. What does the available RAM
situation look like? Besides the disc capacity, what is the situation with pile ups in the Adobe Premiere Elements Previews Files Folder and
Media Cache Folder?
The error message by itself
the file type is not supported or the required codec is not installed
would not point us to a capacity issue, but......
Let us consider.