1 Reply Latest reply on Dec 17, 2014 3:01 AM by khgvyvy

    Trying to cancel my subscription

    mmm5454

      I am trying to cancel my subscription because I am a college student and only needed it for a semester long class. I started the chat forum and the support member initially said I could just pay 50 % each month of what I am paying then proceeded to offer me a "better plan" which would actually involve me paying even more money.I tried asking for the 50 % deal back and the "helper" claimed he did not know what I was trying to ask. When I asked what would happen if my card ran out of funds, the support member left the chat. I am very frustrated and I cannot afford to pay this much money monthly for the next year.