Hi, I have the Creative Cloud membership.
I just re-installed the CC on a new computer (iMac).
I keep getting the message
“Unable to install the Add-on ID imposter Trial (error -603) (referring to Indesign, but the message comes up regularly).
As I don’t have the Add-On because it was only a trial, I have nothing to delete.
I have already looked at all the information on Add-ons. It does not mention this problem.
How can I stop this message appearing?
Mac 10.9.5 Mavericks, 32G ram, iMac27 3T HD
Well, why not simply remove the plug-in? Sounds like it is simply looking for a serial number, which naturally you don't have because you never bought it...
Hi - unfortunately I do NOT have the plug-in. It was a trial and I removed it. But for some reason, the CC installer seems to think it's still around and I don't know how to get rid of it.
I am on a new computer so I don't understand why it's saying this.