0 Replies Latest reply on Dec 17, 2014 8:18 AM by dongdongneverdie

    Can't install Adobe Flash Player

    dongdongneverdie

      I am on Windows 7 64 bit on Firefox. I was having trouble updating Adobe Flash Player, as the installer would lock up at "Retrieving install" at 0%, then give me an error message after a few minutes. I tried uninstalling Flash Player, which worked perfectly fine the first time (I checked and it is definitely uninstalled), but the installer is having the same lockup at 0% and giving me a message saying "error has been encountered" after a few minutes. How do I get flash player to install?