6 Replies Latest reply on Dec 17, 2014 9:36 AM by jlmueller1039

    InDesign CS5 beach ball problem

    jlmueller1039

      Hi - I haven't used my ID CS5 for years, but now when I want to it launches into the beach ball.  I am on a MAC and it ID opens okay, but when I ask it to create a new document it launches the beach ball.  I was trying to open an old document with broken links, and I think I deleted that document, but it hasn't helped.  I did the trouble shooting of using cntrol, cmd, shift and option on the launch of ID and I was able to reset preferences, but still have the problem. 

       

      Other troubleshooting  I have tried.  I moved the Mark II file to the desktop and back and the plugins and the Recovery data file.  But it is still happening.  Maybe my novice troubleshooting has made matters worse.  Any suggestions?