1 Reply Latest reply on Dec 17, 2014 10:37 AM by Szalam

    16 GB of RAM filling up. Can't render Comp without errors.

    ckimbell

      Hello! I'll start by answering the provided questioner.

       

      • What exact version of After Effects? Include the minor version number---e.g., After Effects CC (12.2.1) or After Effects CS6 (11.0.4). Do notjust say "After Effects with the latest updates" or "After Effects CC"; give the specific version number.

      I'm using Screen Shot 2014-12-17 at 11.24.20 AM.png

       

      Yes

      • What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".

      Screen Shot 2014-12-17 at 11.25.20 AM.png

      • If you are getting error message(s), what is the full text of the error message(s)?

      I get this error when trying to render a h264 codec: After Effects error: Photoshop file format error - out of memory. (-108) (45 :: 35)

      I get this error when trying to render an Animation codec: Screen Shot 2014-12-17 at 11.51.17 AM.png

      I get a different error when trying to export through Media Encoder:

       

       

      • What were you doing when the problem occurred? What is the exact sequence of steps that you are taking?

      Using the render engine in After Effects.

      • Has this ever worked before? If this worked before by doesn't work now, what has changed on your computer in the intervening time?

      Everything worked in CS5.5, I've never encountered RAM errors like this until coming to CC2014

      • Tell us about your computer hardware. Include CPU type and number of processor cores, amount of RAM installed, GPU, number and sizes of connected monitors, number of disk drives, and how any external drives are connected.

      2.2 GHz Intel Core i7. 16 GB 1113 MHz DDR3. AMD Radeon HD 6750M. No connected monitors. One 460 SSD. Assets located in an external HD drive connected through thunderbolt.

      • What versions of drivers for your graphics hardware do you have installed (including CUDA driver and driver for display adapter)?

      I figure I don't need to worry about this on a MAC but I'm looking for updates on AMD's website now.

      • Do you have any third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU)?

      Red Giant Universe. Optical Flares. Element 3D. All are in use for this Composition.

      • What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".

      JPEGS are being used. All other assets created in AE.

      • Do you have QuickTime installed. (You should.) If so, what version? The answer should be specific, such as "QuickTime 7.6.2".

      Screen Shot 2014-12-17 at 11.39.49 AM.png

      • What other software are you running?

      During the render? Dropbox and Google Drive are on?

       

      • Do you have any third-party effects or codecs installed?

      Red Giant Universe. Optical Flares. Element 3D. All are in use for this Composition.

      Yes it's enabled. I think? It says it's active in GPU information tab.

      • Does the problem only happen with your final output, RAM preview, or both?

      Both. After a while my ram preview quits working with the "2 or more frames needed" bug.

      I've tried with and without. Both are not preventing my RAM from filling up.

      • Are you using the ray-traced 3D renderer?

      It is not selected in the composition settings, advanced tab options.

      • If the problem is with output, give your exact output settings (both render setting and output module settings). Screenshots help.

      Animation Codec, h264 codec, or ProRes LT codec. I'm not making any other tweaks in the output settings.

       

      Screen Shot 2014-12-17 at 11.40.16 AM.png

      Screen Shot 2014-12-17 at 11.40.47 AM.png

       

      There's so many variables in this. I use so many different plugins. Again, however, I've never had RAM problems like this on CS5.5. I figure I need to do a clean wipe of my SSD and reinstall everything, just to start this process of finding the problem? Thanks for your help in advance!