0 Replies Latest reply on Dec 17, 2014 11:55 AM by jsjbronx

    Cannot load images into newly purchased Lightroom;


      I have purchased Lightroom 5,


      I also downloaded and installed Lr 5.7.


      About Lightroom screen, however, shows version 5.2.


      I installed the application from the disc on my McBook Pro, running OSX Yosemite 10.10.1.


      When I click the "Import" button, I get this error message:


      An internal error has occured.

      Could not find namespace: AgCreativeCloudutils

      I uninstalled the application and reinstalled from the disc and from the web download as before.


      Still get the same error message.