1 Reply Latest reply on Feb 12, 2015 5:29 AM by chiragjuneja

    ADE crashes when try to transfer library books to Kobo

    morriedin

      Since the introduction of ADE 4 and upgrade to OSX Yosemite I have been unable to download library books to my Kobo Aura via my macbook.

      Books download to mac but ADE crashes when try to transfer to Kobo.  I have uninstalled ADE4 and tried earlier version (on the advice of my library), re-authorised my macbook and tried to reauthorise Kobo and while the latter appears to happen via the mac, the Kobo account states it isn't authorised with ADE.  I get the undernoted Error Message.  Help please!

       

      ERROR MESSAGE

       

      Process:               Adobe Digital Editions [25237]

      Path:                  /Applications/Adobe Digital Editions 3.0.app/Contents/MacOS/Adobe Digital Editions

      Identifier:            com.adobe.adobedigitaleditions.app

      Version:               3.0 (1)

      Code Type:             X86 (Native)

      Parent Process:        ??? [1]

      Responsible:           Adobe Digital Editions [25237]

      User ID:               501

       

      Date/Time:             2014-12-09 17:28:23.256 +0000

      OS Version:            Mac OS X 10.10.1 (14B25)

      Report Version:        11

      Anonymous UUID:        B23D1219-F968-3E87-E983-B1579D083F3C

       

      Sleep/Wake UUID:       C9F7A99F-FDD5-42BD-A9FA-A4437A947061

       

      Time Awake Since Boot: 57000 seconds

      Time Since Wake:       5500 seconds

       

      Crashed Thread:        0  Dispatch queue: com.apple.main-thread

       

      Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000

       

      VM Regions Near 0:

      -->

         __TEXT                 0000000000082000-000000000087c000 [ 8168K] r-x/rwx SM=COW  /Applications/Adobe Digital Editions 3.0.app/Contents/MacOS/Adobe Digital Editions

       

      Application Specific Information:

      Performing @selector(selectCopyToDevice:) from sender NSMenuItem 0x7b00d120

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   com.adobe.adobedigitaleditions.app  0x005b29e3 mdom::Node::walkBranch(mdom::DocumentHandler*) const + 115

      1   com.adobe.adobedigitaleditions.app  0x00180d38 adept::nodeToString(mdom::Node const&) + 34

      2   com.adobe.adobedigitaleditions.app  0x001a4642 adept::DRMProcessorImpl::updateActivationServiceInfo(dpdev::Device*, uft::sref<adept::ActivationServiceInfo> const&) + 338

      3   com.adobe.adobedigitaleditions.app  0x001a40ce adept::DRMProcessorImpl::initActResp(uft::String const&, uft::Buffer const&) + 1154

      4   com.adobe.adobedigitaleditions.app  0x001b4a4f adept::UrlLoader<adept::DRMProcessorImpl>::bytesReady(unsigned long, dp::Data const&, bool) + 519

      5   com.adobe.adobedigitaleditions.app  0x00105358 CocoaStream::didFinishLoading() + 166

      6   com.adobe.adobedigitaleditions.app  0x00105688 CocoaStreamConnectionDelegate::connectionDidFinishLoading() + 24

      7   com.adobe.adobedigitaleditions.app  0x00105f0c -[URLConnectionDelegate connectionDidFinishLoading:] + 46

      8   com.apple.CFNetwork             0x9306c449 ___ZL32_NSURLConnectionDidFinishLoadingP16_CFURLConnectionPKv_block_invoke + 40

      9   com.apple.CFNetwork             0x9308551e __65-[NSURLConnectionInternal _withConnectionAndDelegate:onlyActive:]_block_invoke + 81

      10  com.apple.CFNetwork             0x9306a2ac -[NSURLConnectionInternalConnection invokeForDelegate:] + 131

      11  com.apple.CFNetwork             0x930854b3 -[NSURLConnectionInternal _withConnectionAndDelegate:onlyActive:] + 269

      12  com.apple.CFNetwork             0x9308569d -[NSURLConnectionInternal _withActiveConnectionAndDelegate:] + 97

      13  com.apple.CFNetwork             0x93069907 _NSURLConnectionDidFinishLoading(_CFURLConnection*, void const*) + 43

      14  com.apple.CFNetwork             0x92f46260 ___ZN27URLConnectionClient_Classic26_delegate_didFinishLoadingEU13block_pointerFvvE_block _invoke + 110

      15  com.apple.CFNetwork             0x93015d25 ___ZN27URLConnectionClient_Classic18_withDelegateAsyncEPKcU13block_pointerFvP16_CFURLConn ectionPK33CFURLConnectionClientCurrent_VMaxE_block_invoke_2 + 108

      16  com.apple.CFNetwork             0x92f30bd6 RunloopBlockContext::_invoke_block(void const*, void*) + 70

      17  com.apple.CoreFoundation        0x91ec0e89 CFArrayApplyFunction + 57

      18  com.apple.CFNetwork             0x92f30ab3 RunloopBlockContext::perform() + 149

      19  com.apple.CFNetwork             0x9307754a non-virtual thunk to RunloopBlockContext::multiplexerClientPerform() + 20

      20  com.apple.CFNetwork             0x92f30966 MultiplexerSource::perform() + 326

      21  com.apple.CFNetwork             0x92f3077e MultiplexerSource::_perform(void*) + 76

      22  com.apple.CoreFoundation        0x91ef7d1f __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 15

      23  com.apple.CoreFoundation        0x91ee97ad __CFRunLoopDoSources0 + 253

      24  com.apple.CoreFoundation        0x91ee8ce2 __CFRunLoopRun + 994

      25  com.apple.CoreFoundation        0x91ee8696 CFRunLoopRunSpecific + 390

      26  com.apple.CoreFoundation        0x91ee84fb CFRunLoopRunInMode + 123

      27  com.apple.HIToolbox             0x97190178 RunCurrentEventLoopInMode + 262

      28  com.apple.HIToolbox             0x9718feb1 ReceiveNextEventCommon + 494

      29  com.apple.HIToolbox             0x9718fcac _BlockUntilNextEventMatchingListInModeWithFilter + 99

      30  com.apple.AppKit                0x95c40d99 _DPSNextEvent + 734

      31  com.apple.AppKit                0x95c405e1 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 186

      32  com.apple.AppKit                0x95f6ea75 -[NSApplication _realDoModalLoop:peek:] + 823

      33  com.apple.AppKit                0x95f6e72f -[NSApplication _doModalLoop:peek:] + 207

      34  com.apple.AppKit                0x95f6cfe5 -[NSApplication runModalForWindow:] + 246

      35  com.adobe.adobedigitaleditions.app  0x000b8a5d -[ActivationNavWindowControllerBase runModal] + 156

      36  com.adobe.adobedigitaleditions.app  0x000eaaee -[BookCopyController startCopyTo:toLibrary:withTag:] + 525

      37  com.adobe.adobedigitaleditions.app  0x000eab84 -[BookCopyController startCopyToDevice:device:] + 123

      38  com.adobe.adobedigitaleditions.app  0x000993cf -[LibraryViewController onCopyToDevice:] + 278

      39  com.apple.Foundation            0x942e84a3 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke + 50

      40  com.apple.CoreFoundation        0x91fa06e4 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 20

      41  com.apple.CoreFoundation        0x91e813f1 _CFXNotificationPost + 3713

      42  com.apple.Foundation            0x942d63c4 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92

      43  com.adobe.adobedigitaleditions.app  0x0008c0dc -[RightViewController selectCopyToDevice:] + 263

      44  libobjc.A.dylib                 0x90016853 -[NSObject performSelector:withObject:] + 70

      45  com.apple.AppKit                0x95fb31a8 __36-[NSApplication sendAction:to:from:]_block_invoke + 51

      46  libsystem_trace.dylib           0x9a9b7c03 _os_activity_initiate + 89

      47  com.apple.AppKit                0x95e26851 -[NSApplication sendAction:to:from:] + 548

      48  com.apple.AppKit                0x95e4282d -[NSMenuItem _corePerformAction] + 479

      49  com.apple.AppKit                0x95e42509 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 162

      50  com.apple.AppKit                0x95e41b94 -[NSMenu _performActionWithHighlightingForItemAtIndex:sendAccessibilityNotification:] + 79

      51  com.apple.AppKit                0x961b8782 __38-[NSMenu performActionForItemAtIndex:]_block_invoke + 52

      52  libsystem_trace.dylib           0x9a9b7c03 _os_activity_initiate + 89

      53  com.apple.AppKit                0x95e93576 -[NSMenu performActionForItemAtIndex:] + 141

      54  com.apple.AppKit                0x95e934de -[NSMenu _internalPerformActionForItemAtIndex:] + 45

      55  com.apple.AppKit                0x95e934a9 -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 106

      56  com.apple.AppKit                0x95e93301 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 120

      57  com.apple.AppKit                0x95e372c7 NSSLMMenuEventHandler + 679

      58  com.apple.HIToolbox             0x973235d4 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36

      59  com.apple.HIToolbox             0x9716d501 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2291

      60  com.apple.HIToolbox             0x9716c4dc SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 402

      61  com.apple.HIToolbox             0x9717fd25 SendEventToEventTarget + 88

      62  com.apple.HIToolbox             0x97323452 SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 447

      63  com.apple.HIToolbox             0x971e40cc SendMenuCommandWithContextAndModifiers + 72

      64  com.apple.HIToolbox             0x971e4074 SendMenuItemSelectedEvent + 207

      65  com.apple.HIToolbox             0x971e3f38 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 145

      66  com.apple.HIToolbox             0x9737bc18 PopUpMenuSelectCore(MenuData*, Point, double, Point, unsigned short, unsigned int, Rect const*, unsigned short, unsigned long, Rect const*, Rect const*, __CFDictionary const*, __CFString const*, OpaqueMenuRef**, unsigned short*) + 2104

      67  com.apple.HIToolbox             0x9737ac7c _HandlePopUpMenuSelection8(OpaqueMenuRef*, OpaqueEventRef*, unsigned long, Point, unsigned short, unsigned int, Rect const*, unsigned short, Rect const*, Rect const*, __CFDictionary const*, __CFString const*, OpaqueMenuRef**, unsigned short*) + 699

      68  com.apple.HIToolbox             0x9737ae05 _HandlePopUpMenuSelectionWithDictionary + 277

      69  com.apple.AppKit                0x95e91fb1 _NSSLMPopUpCarbonMenu3 + 6236

      70  com.apple.AppKit                0x9601179d -[NSCarbonMenuImpl _popUpContextMenu:withEvent:forView:withFont:] + 211

      71  com.apple.AppKit                0x961b8a66 -[NSMenu _popUpContextMenu:withEvent:forView:withFont:] + 288

      72  com.apple.AppKit                0x961b893f -[NSMenu _popUpContextMenu:withEvent:forView:] + 64

      73  com.apple.AppKit                0x961b8e12 -[NSMenu _popUpMenuWithEvent:forView:] + 52

      74  com.apple.AppKit                0x9640a0f9 -[NSView rightMouseDown:] + 147

      75  com.adobe.adobedigitaleditions.app  0x000f0c37 -[DECardItemView rightMouseDown:] + 177

      76  com.apple.AppKit                0x9641fcbb -[NSWindow _reallySendEvent:] + 4312

      77  com.apple.AppKit                0x95e0afb9 -[NSWindow sendEvent:] + 409

      78  com.adobe.adobedigitaleditions.app  0x000c0800 -[CustomWindow sendEvent:] + 80

      79  com.apple.AppKit                0x95db8a27 -[NSApplication sendEvent:] + 4679

      80  com.adobe.adobedigitaleditions.app  0x000c7819 -[CustomApplication sendEvent:] + 61

      81  com.apple.AppKit                0x95c32e0c -[NSApplication run] + 1003

      82  com.apple.AppKit                0x95c1c310 NSApplicationMain + 2082

      83  com.adobe.adobedigitaleditions.app  0x00083f15 start + 53

       

      Thread 1:: Dispatch queue: com.apple.libdispatch-manager

      0   libsystem_kernel.dylib          0x9a0aa8d2 kevent64 + 10

      1   libdispatch.dylib               0x92eef73f _dispatch_mgr_invoke + 245

      2   libdispatch.dylib               0x92eef3a2 _dispatch_mgr_thread + 52

       

      Thread 2:

      0   libsystem_kernel.dylib          0x9a0a9e6e __workq_kernreturn + 10

      1   libsystem_pthread.dylib         0x96d6036d _pthread_wqthread + 939

      2   libsystem_pthread.dylib         0x96d5deea start_wqthread + 30

       

      Thread 3:

      0   libsystem_kernel.dylib          0x9a0a9e6e __workq_kernreturn + 10

      1   libsystem_pthread.dylib         0x96d6036d _pthread_wqthread + 939

      2   libsystem_pthread.dylib         0x96d5deea start_wqthread + 30

       

      Thread 4:

      0   libsystem_kernel.dylib          0x9a0a9e6e __workq_kernreturn + 10

      1   libsystem_pthread.dylib         0x96d6036d _pthread_wqthread + 939

      2   libsystem_pthread.dylib         0x96d5deea start_wqthread + 30

       

      Thread 5:: com.apple.NSURLConnectionLoader

      0   libsystem_kernel.dylib          0x9a0a3a2e mach_msg_trap + 10

      1   libsystem_kernel.dylib          0x9a0a2ad0 mach_msg + 68

      2   com.apple.CoreFoundation        0x91ee9ae6 __CFRunLoopServiceMachPort + 214

      3   com.apple.CoreFoundation        0x91ee8ef9 __CFRunLoopRun + 1529

      4   com.apple.CoreFoundation        0x91ee8696 CFRunLoopRunSpecific + 390

      5   com.apple.CoreFoundation        0x91ee84fb CFRunLoopRunInMode + 123

      6   com.apple.CFNetwork             0x92fbe8df +[NSURLConnection(Loader) _resourceLoadLoop:] + 717

      7   com.apple.Foundation            0x94342dcf -[NSThread main] + 45

      8   com.apple.Foundation            0x94342d21 __NSThread__main__ + 1538

      9   libsystem_pthread.dylib         0x96d5fecf _pthread_body + 138

      10  libsystem_pthread.dylib         0x96d5fe45 _pthread_start + 162

      11  libsystem_pthread.dylib         0x96d5df0e thread_start + 34

       

      Thread 6:

      0   libsystem_kernel.dylib          0x9a0a9e6e __workq_kernreturn + 10

      1   libsystem_pthread.dylib         0x96d6036d _pthread_wqthread + 939

      2   libsystem_pthread.dylib         0x96d5deea start_wqthread + 30

       

      Thread 7:

      0   libsystem_kernel.dylib          0x9a0a3a2e mach_msg_trap + 10

      1   libsystem_kernel.dylib          0x9a0a2ad0 mach_msg + 68

      2   com.apple.CoreFoundation        0x91ee9ae6 __CFRunLoopServiceMachPort + 214

      3   com.apple.CoreFoundation        0x91ee8ef9 __CFRunLoopRun + 1529

      4   com.apple.CoreFoundation        0x91ee8696 CFRunLoopRunSpecific + 390

      5   com.apple.CoreFoundation        0x91ee84fb CFRunLoopRunInMode + 123

      6   com.apple.AppKit                0x95db46b4 _NSEventThread + 283

      7   libsystem_pthread.dylib         0x96d5fecf _pthread_body + 138

      8   libsystem_pthread.dylib         0x96d5fe45 _pthread_start + 162

      9   libsystem_pthread.dylib         0x96d5df0e thread_start + 34

       

      Thread 8:: com.apple.CFSocket.private

      0   libsystem_kernel.dylib          0x9a0a9852 __select + 10

      1   com.apple.CoreFoundation        0x91f3863a __CFSocketManager + 906

      2   libsystem_pthread.dylib         0x96d5fecf _pthread_body + 138

      3   libsystem_pthread.dylib         0x96d5fe45 _pthread_start + 162

      4   libsystem_pthread.dylib         0x96d5df0e thread_start + 34

       

      Thread 0 crashed with X86 Thread State (32-bit):

      eax: 0x00000000  ebx: 0xbff7b540  ecx: 0x00000000  edx: 0xbff7b490

      edi: 0xbff7b4b8  esi: 0xbff7b540  ebp: 0xbff7b4a8  esp: 0xbff7b3d0

        ss: 0x00000023  efl: 0x00010246  eip: 0x005b29e3   cs: 0x0000001b

        ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f

      cr2: 0x00000000

       

      Logical CPU:     0

      Error Code:      0x00000004

      Trap Number:     14