I am experiencing frequent crashes of Premiere Elements 13. I was not getting this in Premiere Elements 11 with all the same settings. Crashes occur during editing, I have not had any crashes during rendering. There is no error message, the app simply crashes instantly.
Win 8.1, current patches
Nvidia GT 745M (system also has Intel HD graphics, Premiere Elements is configured to use the Nvida card), current driver
Latest version of Quicktime installed
All Adobe products current
Is this a known issue, are there any patches planned?
This is not Adobe. Rather user to user forum. So no insider information on Adobe's plans for a 13.1 Update or other.
Typically what specific type of editing are you doing in the program when the crash happens? What is the duration of the project
when the crash occurs? And, what is the format of the Timeline content?
Does the problem exist with and without the antivirus and firewall(s) disabled?
Is Premiere Elements 11 still installed on the same computer?
Premiere Elements does not fare well with more than 1 video card/graphics card. Have you re-examined your video card/graphics card
configuration where you are telling Premiere Elements to use the NVIDIA? What happens if you go with the Intel HD Graphics and disable the NVIDIA?
Please review and consider. We will be watching for your follow up.