1 Reply Latest reply on Dec 22, 2014 6:35 AM by Srishti Adlakha

    Wont let me cancel!

    Raffle

      I've been trying to cancel my plan but it keeps making me go to the subscription terms or the contact support. Been trying for 3 damn days! I just want this done already, can the staff please cancel my plan?

        • 1. Re: Wont let me cancel!
          Srishti Adlakha Adobe Employee

          Hi Raffle,

           

          I have checked your email address and saw your Creative Cloud Photography plan. Raffle, we have never got your payment so your purchase is in suspended mode and soon will be Expired.

          So it is no longer active and as good as canceled.

           

          Regards

          Srishti A