3 Replies Latest reply on Dec 22, 2014 7:48 PM by Churchweb Wayne

    I am loading a video into Photoshop CC but getting no audio track

    Churchweb Wayne

      When I load an mov or mp4 file into my photoshop CC installation. I get no audio track showing up.

      When I add the video as a wmv file, an audio track shows up, but the video pixels go to transparent as soon as I click the Play button (and I can hear no sound, although there appears to be a track playing). Nothing is muted.

      Please advise.

      Thank you.